flydubai invests in innovation for improved customer service

As part of its strategy to enhance its ability to manage with greater autonomy and continued growth of its operations, flydubai has announced a new agreement with Radixx International that will allow it to take the customer experience to a new high. The agreement between flydubai and the provider of cloud-based reservation and distribution systems … Dowiedz się więcej

Helsinki airport will be a quiet airport – number of announcements to be reduced

Flight information and passenger announcements made throughout the terminal will be discontinued from the beginning of June. Announcements at the departure gate and its surroundings, as well as public emergency announcements, will remain unchanged. Passengers are requested to use the airport’s schedule displays or an available mobile device or computer to monitor the gate and … Dowiedz się więcej

Finnair’s new A350 XWB wins recognition for cabin design

Helsinki-based dSign Vertti Kivi & Co, applies the design firm’s Space Alive concept to dynamically change the colours, mood and atmosphere on board, easing customers on long-haul journeys into new time zones, destinations and seasons. The bright and spacious cabin of the 297-seat A350 was recognised for excellence in design and passenger comfort in both … Dowiedz się więcej

Air Canada Invests in Improved Premium Product on Air Canada rouge

Air Canada today (26.05)  announced a number of product upgrades to benefit customers on its leisure airline, Air Canada rouge. The premium cabin in Air Canada rouge’s fleet of 20 Airbus A319 aircraft will be converted by mid-June 2015 from its current 3×3 seating configuration with a blocked middle seat to two side-by-side Business Class … Dowiedz się więcej